Coronavirus – COVID19 Update 26th March 2020

Coronavirus – COVID19

Guidance and Information

A Coronavirus – COVID19 pandemic is currently affecting the way we live and work. As a responsible business we are examining and monitoring its effect on the funerals we already have organised and those yet to be organised in the future.

If you are feeling unwell and feel you may pose a risk by attending a funeral, we advise you to follow the NHS and Government guidelines and stay at home.

We would like to reassure you, that our commitment to caring for you, and your loved ones at this difficult time will remain our priority.

In an effort to protect and keep as safe as possible, all involved in arranging a funeral, our working practices will include, taking necessary steps to reduce any risk of possible infection, in line with the Public Health England and National Association of Funeral Directors guidelines. We will also be, working with other professionals such as the NHS, local Crematoria and Cemeteries, to ensure we comply with their current procedures.

Below is a list of actions that may be necessary for us take as the Coronavirus – COVID19 pandemic escalates and the risks to us all increases.

  • Funeral arrangements may have to be made over the telephone, Email or by Video call or Skype with a schedule appointment to your home or our office for the signing of Statutory Forms and Estimates. Going forward even home visits may not be possible.
  • We may have to reduce the time we physically spend in our office. We will however as usual remain contactable 24/7 on 01423-528500.
  • Time spent and the numbers spent visiting the Chapel of Rest may have to be more limited and controlled.
  • Places of Worship have already started to close and not offer their buildings for Funeral Services. Others including Council run Crematoria are putting strict restrictions on the numbers that can attend their premises.
  • We would be happy to help you to arrange a Memorial Service at a Church or other venues at a later date.
  • Use of Limousines and the numbers they can carry may be restricted. The family may be encouraged to us their own transport.
  • Donation Boxes if used will be disposable, sealed at the end of the service and given to the family. You may like to consider setting up a online donation link such as ‘’ MuchLoved is a memorial website charity helping bereaved people to create their own personalised and free online tribute site in memory of a loved one. It also saves you having to count, bank, post or deliver money donated and, allows those unable to attend to make donations thereby helping your chosen charity.
  • In the case of a Coronavirus – COVID19 death, we would have to follow whatever regulations and restrictions are in place at the time. These regulation and restrictions may well include to arrange a prompt funeral to prevent unnecessary storage and handling of the deceased.

This is the best and most up to date information that we have at this time.

If you are feeling unwell and feel you may pose a risk by attending a funeral, we advise you to follow the NHS and Government guidelines and stay at home.

Please contact us  directly on 01423-528500 or if you have any further concerns or questions.